A smart city is a product of the information revolution, designed as a strategy for urban sustainability to tackle the challenges of rapid urbanization. It encompasses six dimensions: smart governance, smart economy, smart citizen, smart mobility, smart environment, and smart living. This research aims to evaluate the characteristics of the smart governance and smart living dimensions in District 9 of the metropolis of Mashhad. This applied research employs a descriptive-analytical methodology. Collected through fieldwork and literature review, the data were analyzed using statistical techniques in SPSS software and the COPRAS model. The statistical population of the study consists of experts and citizens at District 9 of Mashhad. The sample size included 15 experts and 360 citizens, selected using the Cochran formula. The results obtained from the Friedman test, which compared the three districts in terms of the level of enjoyment of the studied indicators, revealed significant differences. Area 1, with an average rank of 4.501, ranked highest among the districts. It is noteworthy that the transparency index was evaluated as weak in all three areas. Furthermore, the findings suggest that citizen participation in decision-making can significantly improve transparency indicators (with a beta coefficient of 0.533) and enhance public and social services (with a beta coefficient of 0.311). The results of the COPRAS model indicate that education is the most critical factor for enhancing smart city standards at the district level.